Frequently Asked Questions
General
Practice Launch
What types of dental practices do you work with?
We partner with startup practices, established dental offices, single-provider practices, multi-provider offices, specialty practices, and growing organizations throughout every stage of their business journey.
Do you work remotely or on-site?
Both. Many of our consulting services are provided virtually through scheduled Zoom meetings, phone calls, and ongoing support. We also offer on-site consulting, team training, office openings, leadership workshops, and practice intensives when requested.
Do you travel?
Yes. On-site consulting is available nationwide. Travel expenses are quoted separately based on the location and scope of the project.
Do you offer one-time consulting?
Absolutely. While many clients choose ongoing coaching, we also offer one-time consultations, project-based services, office assessments, and on-site training.
Can you help me open a brand-new dental practice?
Yes. We specialize in helping dentists launch successful practices by creating operational systems, coordinating vendors, supporting credentialing, developing workflows, building SOPs, training teams, and preparing offices for opening day.
Can you help after my practice is already open?
Absolutely. Many of our clients have been practicing for years and hire us to improve profitability, strengthen leadership, optimize operations, train staff, and implement better systems.
Coaching
How does your monthly coaching work?
Each client begins by completing our comprehensive Practice Assessment Questionnaire. Together, we identify priorities and create a customized monthly roadmap.
Rather than attempting to complete every project at once, we focus on implementing the highest-priority items first, creating sustainable progress month after month.
How many projects are completed each month?
The number of projects depends on the complexity of the selected priorities.
Our Premium Coaching Package typically includes implementation of approximately 3–5 priority initiatives per month, while Coaching & Training focuses on 1–2 priority initiatives. We believe in delivering quality results instead of rushing through large numbers of projects.
Are all services included in my monthly coaching package?
No. Some services, such as insurance credentialing, fee schedule entry, large software implementations, extensive on-site training, and office opening support, are considered project-based services and are quoted separately.
Financial Questions
How does billing work?
Monthly coaching is billed in advance on a recurring monthly cycle. Payment is due before each new service period begins.
What payment methods do you accept?
We accept:
Check
Credit/Debit Cards (3.8% processing fee applies)
Zelle
Do you require long-term contracts?
No. Our coaching agreements are month-to-month with a 30-day written notice required for cancellation or package changes.
Training
Can you train my entire team?
Yes.
We provide customized training for:
Doctors
Office Managers
Front Desk Teams
Treatment Coordinators
Dental Assistants
Hygienists
Training can be delivered virtually or on-site.
Do you offer leadership coaching?
Absolutely.
Leadership development is one of our specialties. We work directly with doctors, office managers, and leadership teams to improve communication, accountability, culture, and operational effectiveness.
Insurance & Operations
Can you help with insurance credentialing?
Yes.
We provide credentialing support for PPOs, Medicare, Medicaid, CAQH, EFT, ERA, and insurance participation strategies. Credentialing services are quoted separately based on your practice's needs.
Can you help increase profitability?
Yes.
Our consulting focuses on improving operational efficiency, strengthening systems, increasing case acceptance, optimizing insurance reimbursement, improving scheduling, reducing waste, and building accountability—all of which contribute to stronger financial performance.
Can you help if my team is struggling?
Yes.
Whether your practice is experiencing communication issues, low accountability, inconsistent workflows, or leadership challenges, we provide practical solutions through coaching, training, and customized systems designed to help your team succeed.
Getting Started
What happens during the initial consultation?
We'll discuss your practice, current challenges, goals, and priorities. Together, we'll determine the best coaching package or project plan to meet your needs and create a roadmap for success.
How do I get started?
Simply contact NextTier Strategies to schedule your complimentary consultation. We'll learn more about your practice and recommend the services that best fit your goals.
Still Have Questions?
Every dental practice is unique, and we understand that you may have questions specific to your office, your goals, or your current challenges.
We'd love the opportunity to learn more about your practice and discuss how Next Tier Dental Strategies can help.
📞 Schedule Your Complimentary Consultation Today